Contact

[section title_sub_title_alignment=”left” foodbakery_section_background_option=”no-image” foodbakery_section_bg_image_position=”no-repeat center top” foodbakery_section_video_mute=”yes” foodbakery_section_video_autoplay=”yes” foodbakery_section_padding_top=”60″ foodbakery_section_padding_bottom=”30″ foodbakery_section_border_color=”#e0e0e0″ foodbakery_section_margin_top=”0″ foodbakery_section_margin_bottom=”0″ foodbakery_section_nopadding=”yes” foodbakery_section_parallax=”yes” foodbakery_section_nomargin=”yes” foodbakery_section_view=”container” foodbakery_sidebar_left=”blogsidebar” foodbakery_sidebar_right=”blogsidebar” foodbakery_sidebar_left_second=”blogsidebar” foodbakery_sidebar_right_second=”blogsidebar”][foodbakery_faq faq_element_size=”50″ foodbakery_var_faq_align=”align-left” foodbakery_var_faq_main_title=”Frequently Asked Questions.” ][faq_item foodbakery_var_faq_active=”yes” foodbakery_var_faq_title=”What is Chef360? ” ][/faq_item][faq_item foodbakery_var_faq_active=”no” foodbakery_var_faq_title=”How does it work?” ][/faq_item][faq_item foodbakery_var_faq_active=”no” foodbakery_var_faq_title=”How can my restaurant benefit from Chef360?” ][/faq_item][faq_item foodbakery_var_faq_active=”no” foodbakery_var_faq_title=”What are the benefits for people who use the app?” ][/faq_item][faq_item foodbakery_var_faq_active=”no” foodbakery_var_faq_title=”Where is my order?” ]

After you place your order, we send it directly to the restaurant, which starts preparing it immediately.

Our restaurants do everything they can to get your food delivered as quickly as possible. However, sometimes restaurants receive very large amount of orders, or drivers get stuck in heavy traffic – this unfortunately might cause delays.

If the amount of time you’ve waited has exceeded the estimated delivery time, you can contact us and we’ll look into what’s going on.

[/faq_item][faq_item foodbakery_var_faq_active=”no” foodbakery_var_faq_title=”How to order online at Chef360?” ]

It is really easy, as easy as 1, 2, 3:

1. Tell us where you are: Enter your location so that we can show you which restaurants deliver to you.

2. Choose what you would like: Pick a restaurant and select items you’d like to order. You can search by restaurant name, cuisine type, dish name or by keyword.

3. Checkout: Enter your exact delivery address, payment method and your phone number. Always make sure that you enter the correct phone number to help us contact you regarding your order, if needed.

Now sit back, relax, and we’ll get your food delivered to your doorstep.

[/faq_item][faq_item foodbakery_var_faq_active=”no” foodbakery_var_faq_title=”How long does it take for my order to get delivered?” ]

Delivery time varies from restaurant to restaurant. It also depends on the number of orders that the restaurant has to prepare and on the distance between the restaurant and your delivery address.

You can see the estimated delivery time for each restaurant in your area on our website. After placing an order, a more precise delivery time will be communicated to you by SMS.

[/faq_item][faq_item foodbakery_var_faq_active=”no” foodbakery_var_faq_title=”How can I pay for my order?” ]All our restaurants accept online payment. We use a very secured and the best payment gateway Paystack[/faq_item][faq_item foodbakery_var_faq_active=”no” foodbakery_var_faq_title=”Why is ordering online better than ordering by phone?” ]

Online ordering at Jumia food provides several advantages over telephone ordering.

1. Discover: We offer a huge choice of restaurants, and we have their menus online so you don’t have to collect menus for individual restaurants or stick to just one of them. Every day you can discover new restaurants and new tastes.

2. Take your time: You have as much time as you need to decide what to eat today, instead of listening to someone read out the entire menu to you and making a decision on the spot.

3. Know what you’re getting: We help you make the right choice by providing customer reviews and ratings.

4. Convenient payment: You can pay for your order with your naira card, voucher, and debit card .

5. You can view details of all your past orders and easily re-order.

[/faq_item][faq_item foodbakery_var_faq_active=”no” ][/faq_item][/foodbakery_faq][foodbakery_contact_form contact_form_element_size=”50″ foodbakery_var_contact_us_element_title=”Contact Chef360″ foodbakery_var_contact_align=”align-left” foodbakery_var_text_us=”+234 701 200 5600 ” foodbakery_var_call_us=”+234 9136 748 685″ foodbakery_var_address=”Block 20 Suite 4 & 5 Odu'a Shopping Complex 384, Ikorodu Road Ojota Lagos State.” foodbakery_var_form_title=”Get In touch” foodbakery_var_contact_us_element_send=”[email protected]” foodbakery_var_contact_us_element_success=”Thank you for contacting us, you messages has been sent. We will contact you soon. ” foodbakery_var_contact_us_element_error=”Sorry your message was not sent, check the fields.” ][/foodbakery_contact_form][/section]

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